Quote / Testimonial:
Should you have any suggestions to improve how the Practice operates or manages its services, please complete a Friends and Family Test feedback form.
These are reviewed on a monthly basis by the practice to understand what’s working well, and identify areas for improvement.
To find out more about how the Friends and Family Test is used in the NHS, please watch this short animation.
These are reviewed on a monthly basis by the practice to understand what’s working well, and identify areas for improvement.
To find out more about how the Friends and Family Test is used in the NHS, please watch this short animation.
Friends & Family Test
Friends & Family Test Results
2024
Responses so far for 2024 (January to August 2024) –
| Very good | Good | Neither good nor bad | Poor | Very Poor | Don’t Know | Total | |
| Number of responses | 2144 | 344 | 81 | 81 | 38 | 15 | 2703 |
| % response rate | 79.32% | 12.73% | 3% | 3% | 1.41% | 0.55% | 100% |
2023
Many thanks to all our patients that submitted feedback, we are thrilled to see that 94% of responses were scored as ‘Very good’ or ‘Good’.
| Very good | Good | Neither good nor bad | Poor | Very Poor | Don’t Know | Total | |
| Number of responses | 3635 | 552 | 117 | 63 | 66 | 30 | 4463 |
| % response rate | 81.45% | 12.37% | 2.62% | 1.41% | 1.48% | 0.67% | 100% |