How To Register

During this pandemic our registration processes continue to alter. Please telephone the surgery to ask what is the most current method to help reduce attendances to the surgery.

 

 

 

You can normally prepare to register with us online or by asking our reception staff. They will check that you live within our practice area and give you a New Patient Registration form and questionnaire to complete.

Check here to see if you live within the practice catchment area, but please be aware that if you are close to the boundary you may need to check with the practice manager.

If you are eligible then please download and complete the following registration pack;  patient-registration-pack

You will need to provide proof of identity and recent proof of address (such as a utility bill in your name).  A list of acceptable documents is available here;  Proof of Identity.

Once completed, please return the forms and make an appointment to see the Health Care Assistant for a New Patient Check. Please bring a urine sample with you to that appointment. Please note that you will have to see a GP / Nurse if you are on repeat medication. It can take a while to get your records from your previous GP, hence it is best if you make an appointment for an initial assessment and we can update your record to make sure you get all your medicines and checks in time.

Access

Hearing induction loop

We have a portable audio induction loop available at reception for the benefit of our patients with hearing aids fitted with a ‘T’ switch. Please make receptionist aware of your requirement of loop or mention in the comments when booking appointment online so the loop can be made available for your consultation as well.

Call Screen

Another innovation that has helped a number of patient groups is the automated call system which displays a patient’s name and the room they are seeing a clinician in.

Signage 

All areas of the building have clear signage which is compliant for people with reduced visual acuity and dementia.

Automatic Doors

All entrances/ exits to the surgery have automated doors with step free access. The main entrance from car park has a ramp for wheelchair access as well. The automated door at rear entrance to the building has a button release (on left side wall when facing exit) for exiting.

Toilets

Disabled and gender neutral facilities are available. As are baby-changing facilities.

Disabled Parking

The two spaces nearest our entrance are clearly marked and reserved for blue-badge holders.

 

Non English Speakers

Our website can be translated to many different languages using the google translate tool at the bottom left of each page.

 

Further reading about the NHS can be found here.

Online Services

To avoid attending the surgery during the coronavirus pandemic you can attempt to register for online access via the NHS app and then the new Airmid app (which links directly to Systmonline).

 

 

 

 

SystmOnline

Please note that, for your protection, in order to use the online services you need to  register in person at the surgery and present photo-identification (such as photo driving licence, passport or other officially recognised documents).  You may not register for other people (apart from your children aged under 12) except under special circumstances.

SystmOnline Leaflet

SystmOnline Policy – Patient Info

 

Electronic Prescriptions Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Please see our section in “prescriptions” about EPS.