Who Do I See?

Who do I see?
Attend walk in centre or A&E

Advice:
For routine asthma care, please book to see the Practice Nurse.

Further information about Asthma from NHS UK

Who do I see?
GP

Advice:
Further information about anxiety from NHS UK.

Who do I see?
Community Pharmacy/ Physiotherapist / GP after 7 days

Advice:
Search for your nearest community pharmacist.

Further information about back pain from NHS UK.

Alexander technique for back pain

Extensive coverage has today been given to a study that found the Alexander technique – a method of teaching improved posture – is beneficial for easing back pain. The study on the technique involved over 500 people with chronic back pain from general practices across the UK. It found that people who received one-to-one instruction in the Alexander technique, along with exercise, had reduced back pain and improved disability after one year compared to those receiving standard care.

Who do I see?
Practice Nurse

Advice:
These can also be performed at most local pharmacies. If the results are high, a GP appointment would be needed for further evaluation.

Further information about blood pressure from NHS UK.

Who do I see?
Contact your local Council directly or Apply online

Advice:
To apply for a Blue Badge parking permit, you need to contact your local council. 

The Blue Badge Scheme is for people with severe mobility problems. Blue Badge holders are able to park close to where they need to go. The scheme is managed by local authorities who deal with applications and issue Blue Badges.

GOV.UK has more details about the Blue Badge scheme, including information about applying for a Blue Badge.

Who do I see?
Health Visitor

Advice:
Visit NHS advice pages, or search for a breastfeeding support service near you.

Further information about breastfeeding.

Who do I see?
Community Pharmacist/GP / UCC

Advice:
For pain relief, please search for your nearest community pharmacy. For difficulty breathing, please book an appointment with the surgery.

Further information about broken or bruised ribs from NHS UK.

Who do I see?
GP

Advice:
Please book your appointment with the surgery.

Further information about cellulitis from NHS UK.

Who do I see?
GP if persists for more than 1 week, or other chest issues (asthma)

Advice:
You can book an appointment with the surgery.

Further information about chest infection from NHS UK.

Who do I see?
GP/Sexual Health Clinic

Advice:
You can book an appointment with the GP for

Information about contraceptive implants.

Information about coils.

Where to get an IUD

You can get the IUD for free, even if you’re under 16, from:

• contraception clinics
• sexual health or genitourinary medicine (GUM) clinics
• GP surgeries
• some young people’s services

Find you nearest sexual health clinic.

Who do I see?
Community Pharmacy

Advice:
Search for your nearest community pharmacist. Antibiotics are NOT needed for the common colds, as colds are caused by a virus.

Further information about colds from NHS UK.

Who do I see?
GP/Practice Nurse

Advice:
Contraception and family planning appointments are available in any routine GP clinic.

Please ensure your smears are up-to-date.

Please book to see the GP for an initial assessment and the nurse for repeat prescriptions once you are completed your first 3 months of medication.

You can book an appointment with your Doctor/Practice Nurse.

Further information about contraception from NHS UK.

Who do I see?
GP

Advice:
You can book an appointment with the Doctor.

Further information about cystitis from NHS UK.

Who do I see?
Dentist

Advice:
Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services. NHS 111 can advise on an emergency dentist if needed.

Please note: The Doctors do not see dental problems.

Who do I see?
GP

Advice:
You can book an appointment with your Doctor.

Further information about depression from NHS UK.

Who do I see?
Community Pharmacist/GP if persists longer than 7 days or in a career dealing with food or caring for others

Advice:
Search for your nearest community pharmacist.

You can book an appointment with your Doctor.

Further information about diarrhoea and vomiting from NHS UK.

Who do I see?
GP

Advice:
You can book an appointment with the GP.

Further information about Dizziness from NHS UK.

Who do I see?
We are unable to provide letters of support

Advice:
The DWP will usually contact your GP or healthcare professional to obtain medical evidence when you submit a PIP or ESA claim, the information is then sent to the DWP as part of your claim process. 

We are therefore unable to provide additional letters of supports as the information we provide, will normally be included in the report requested by the DWP. We therefore regret that we cannot provide additional letters of support. However you may request your medical records if you feel this may help your case. If you wish a copy of your medical records, please contact the practice who will advise you accordingly. There is no charge for a copy of your records.

We have provided some useful contacts shown below to help you:

Useful contacts
Action for M.E.
Information and support for people with M.E. and their carers General enquiries: 0117 927 9551 (Mon-Fri 9am-5pm).

Online M.E. Centre: Action for M.E

Welfare Rights Line: 0845 122 8648 (times vary)

Citizens Advice Bureau
Offers advice on a range of issues and may complete a benefits check for you. Find your local Citizens Advice Bureau.

Disability Information and Advice Line (DIAL)
To find your local DIAL office, contact Scope, 6 Market Road, London N7 9PW Tel: 0808 800 3333

Disability Rights UK
Factsheets on benefits, tax credits and independent living from disability rights uk

Local councils
Some local councils employ welfare rights workers. Your local council may also have information about other services that offer welfare rights advice in your area.

Who do I see?
GP

Advice:
You can book an appointment with your Doctor.

Further information about earache available from NHS UK.

Who do I see?
Community Pharmacy/GP if persists for more than 4 weeks or is infected

Advice:
Search for your nearest community pharmacist

You can book an appointment with your Doctor.

Further information about eczema available from NHS UK.

Who do I see?
Urgent Care Centre/A&E if severe

Advice:
Please search for your nearest Urgent Care Centre. If severe, please go to your nearest A&E department.

Who do I see?
Community Pharmacy/GP if persists for more than 7 days or difficulty breathing

Advice:
Search for your nearest community pharmacist.

Please book an appointment with your GP.

Further information about flu from NHS UK.

Who do I see?
GP Receptionists

Advice:
A medical examination will be booked if necessary.

Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance).

Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery.

Please allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Please note we do not sign passport forms.

Who do I see?
Self-Care/111/Community Pharmacy

Advice:
Please visit the NHS UK information home pages. You can also telephone 111 for any non-urgent medical issues or you can search for your nearest community pharmacist.

Who do I see?
Community Pharmacy

Advice:
Hay fever medications are available from the chemist without needing to see your GP.

Search for your nearest community pharmacist.

Further information about hay fever available from NHS UK.

Who do I see?
Community Pharmacy/School Nurse/Practice Nurse

Advice:
Please search for your nearest community pharmacist.

You can book an appointment with the Practice Nurse.

Further information about head lice available from NHS UK.

Who do I see?
GP Surgery Receptionist

Advice:
Please attend in person or post the documentation and payment.

Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service.
Payment for reports must accompany the request or booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery.

We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Who do I see?
GP

Advice:
You can book an appointment with your Doctor.

Further information about hyperventilation available from NHS UK.

Who do I see?
Practice Nurse

Advice:
You can book an appointment with the Practice Nurse.

Who do I see?
Community Pharmacy/GP

Advice:
Search for your nearest community pharmacist.

You can book an appointment with your Doctor.

Further information about insomnia available from NHS UK.

Who do I see?
GP Surgery Receptionist

Advice:
Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery.

We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Who do I see?
GP/Mental Health Support Services/Samaritans

Advice:
These are helplines with specially trained volunteers who’ll listen to you, understand what you’re going through, and help you through the immediate crisis.

Samaritans operates a free service 24 hours a day, 365 days a year for people who want to talk in confidence. Call them on 116 123 or visit the Samaritans website.

Find out how to deal with a mental health crisis or emergency

Further information from NHS UK How to access mental health services

To see your GP

You can book an appointment with your Doctor.

Who do I see?
GP

Advice:
You can book an appointment with your Doctor.

Further information about moles available from NHS UK.

Who do I see?
Community Pharmacy or Health Visitor

Advice:
Please search for your nearest community pharmacist.

Further information about nappy rash available from NHS UK.

Who do I see?
111/Urgent Care if severe/GP if several episodes

Advice:
Pinch nose (do not lean head back) and apply ice pack. Find out more information about nose bleeds. If concerned, you can ring 111, or search for your nearest Urgent Care Centre.

You can book an appointment with your Doctor.

Who do I see?
We do not sign passport forms

Advice:
Passport forms are not covered by the NHS.

Accepted occupations that can countersign your passport photo.

Who do I see?
GP

Advice:
You can book an appointment with your Doctor.

Further information about phobias available from NHS UK.

Who do I see?
Community Pharmacy/GP if persists for more than 7 days.

Advice:

Please search for your nearest community pharmacist.

You can book an appointment with your Doctor.

Further information – Rashes in babies and children

Who do I see?
Practice Nurse/ HCA (Health Care Assistant)/Treatment Room Nurse

Advice:
You can either book an appointment with appropriate healthcare professional, or alternatively please phone the surgery to arrange your appointment.

Who do I see?
Self certify for the first 7 days, then submit a request for a Fit note via our Patchs system, or book a GP appointment.

If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.

A Fit note can be backdated if required. Please do not request an emergency or urgent appointment for a fit note.

Self – Certificate.
You can obtain this form from your employer or by visiting the HMRC website. If you are unwell for more than four days you are advised to arrange an appointment to see a Doctor to assess your fitness to work.

Private Certificates
If you or your employer require further information concerning your period(s) of illness , then your Doctor may require to issue you with a letter. Please note that a charge may apply for this service. Please check with our reception desk.

Who do I see?
Community Pharmacy/GP if it persists

Advice:
Please search for your nearest community pharmacist.

You can book an appointment with your Doctor.

Further information about common skin conditions available from NHS UK.

Who do I see?
Optician/Community Pharmacy/GP if it persists

Advice:
If severe, please go to your nearest A&E departments. Please search for your nearest opticians or search for your nearest community pharmacist.

You can book an appointment with your Doctor.

Who do I see?
Community Pharmacy/GP if it persists

Advice:
Please search for your nearest community pharmacist.

If you have a sore throat, there are a number of ways you can help yourself. Paracetamol can help with the pain, andgargling with warm, salty water may help shorten theinfection (but this isn’t recommended for children). In most cases, you only need to see your GP if your sore throat doesn’t improve after a week.

You can book an appointment with the GP.

Further information on how to treat a sore throat yourself .

Who do I see?
Community Pharmacy

Advice:
Please search for your nearest community pharmacist.

Further Information about Stings

Who do I see?
Community Pharmacy

Advice:
Please search for your nearest community pharmacist.

Further information about sunburn available from NHS UK.

Who do I see?
Practice Nurse/ HCA (Health Care Assistant)/Treatment Room Nurse.

Advice:
You can either book an appointment with the appropriate healthcare professional or, alternatively please phone the surgery to arrange your appointment.

Further information about tetanus, available from NHS UK.

Who do I see?
Self-Help Advice/Community Pharmacy/Sexual Health Clinic

Advice:
You find information on the NHS help page. You can also search for your nearest community pharmacist. If you are sexually active, you can also visit your local Sexual Health Clinic.

Who do I see?
Practice Nurse

Advice:
Please book an appointment, at least 6 weeks  or more before travelling.

You can book an appointment with the Practice Nurse.

NHS guide to Travel vaccinations

Who do I see?
Sexual Health Clinic/Practice Nurse/GP

Advice:
You can search for your nearest community pharmacist.

If you are sexually active, you can visit your local Sexual Health Clinic.

You can book an appointment with the Practice Nurse/GP.

Further information about vaginal discharge available from NHS UK.

Who do I see?
Practice Nurse or HCA (Health Care Assistant)/Treatment Room Nurse

Advice:
You can either book an appointment with the appropriate healthcare professional, or alternatively please phone the surgery to arrange your appointment.

Further information about Vitamin B12 or folate deficiency anaemia, available from NHS UK.

Who do I see?
Referral required

Advice:
If you are taking warfarin blood thinning tablets, we can refer you for this service.

You can book an appointment with your Doctor.

Further information about warfarin, available from NHS UK.