ACCESSING SUPPORT AT ELMWOOD FAMILY DOCTORS
The majority of work carried out by our clinical team is now being done on the telephone and with video consultations. This is to help the national response and hopefully reduce the spread of coronavirus.
We have moved to a “triage” system for how you now request any treatment or advice. This is currently by telephoning the surgery, or by using Econsult where you are able to get advice online from your GP Surgery.
If you are attending the surgery for any reason, such as to pick up a prescription or to attend an appointment please wear a face mask / covering. We are unable to provide these so please ensure you have your own. We may refuse to see you if you do not wear a face mask – please read our face mask policy.
While we respond to coronavirus please follow the advice from our reception team. There may be longer waits on the telephone and changes to usual procedures and services in the interim.