Could We Do Better?

We welcome all comments on how to improve the service that we provide. Please complete the Friends and Family Test (click here) which should only take a minute to complete and helps the practice make improvements to patient care at Elmwood Family Doctors.

If you feel that you have any ideas or a grievance, please discuss this with your doctor, or ask a receptionist about our complaints procedure. We aim to deal with any grievance sensitively and rapidly to resolve any problems, and to make any appropriate changes to our services that arise. In all circumstances we find it most productive when people raise any concerns directly with us.

For any general comments or getting some independent comparison information for the practice, please find us on NHS.uk. The laws around confidentiality along with the growing number of places that people now leave feedback has meant we are only able to monitor and reply to comments left on the NHS UK website.

For any general comments or getting some independent comparison information for the practice, please find us on NHS.uk.